CANCELLATION POLICY
This information will assist you
should it becomes necessary to cancel an order. The
following will cover the handling of all cancellations and
returns:
Cancellation
Fees in Percent of Invoice Value
50% - Special or custom
built products including, but not limited to flowmeters made from
non-standard materials (such as titanium, hastelloy B and C, etc.) and special type
electronics, enclosures, fittings, etc.
30% - All standard products
if no replacement order of equal or larger value was placed from the same customer.
15% - All standard products provided
a replacement order of equal or larger value was placed from the same customer.
Returns for
Credit Fees in Percent of Invoice Value
- Return Material Categories
1) Order error by
representative
2) Order error by customer
3) Customer does not want
- No credit will be allowed for:
1) Application Specific items
2) Items installed or used in the application
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